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Payments & Promotions

What are my payment choices?

We accept major all major credit cards and PayPal. During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.


Do I have to pay sales tax?

No sales tax will be charged on your order unless it is shipped to California. Our CA sales tax rate is 7.5% except within Alameda County (9.5%). Orders shipped to the California cities of Albany, Hayward, San Leandro and Union City will be charged a tax rate of 10%.


I have a question about my charges.

Click the "Order Status" link in the footer of our site. After logging in to your account, you may compare your order history on our website, with your financial records. If you have further questions or you do not have an account with us, please contact customer service for further assistance.


When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).


When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).


I need a copy of my receipt/invoice.

Click the "Order Status" link in the footer of our site to to print out invoices.


Payment Policy Index

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