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Add us to your Safe Senders List

Email newsletters can be blocked or filtered into the junk folder especially now that email filters are focusing more on “grey mail” or commercial mail. As a result, you may be unable to read certain email communications even if you have subscribed to receive them.

To avoid these situations, add our email addresses to your Safe Senders List. We've put together a list of the most commonly used email programs with easy to follow instructions on how to add email addresses to your Safe Senders List.

Your Safe Senders List is managed by you, within your email program and can be easily updated based on your preferences. By default, email messages that you add to your own personal address book are considered safe and will not be re-routed to your junk email folder.

 

Don't know how to add an email address to your safe senders list?

Click "Read More" under your provider below:

AOL 8.0+

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  • Step 1: Open the email
  • Step 2: Click “Add Address” icon
  • Step 3: Verify the sender's contact information

AOL Webmail

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  • Step 1: Click on the addresses tab in the upper right corner of the mailbox window
  • Step 2: Click on the new drop-down menu and select “New Contact.”
  • Step 3: Type the email address of the new contact in the “Screen Name” field and click the save button.

EarthLink

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  • Step 1: Open the email
  • Step 2: Click “Add Sender”
  • Step 3 Verify that our contact information is correct
  • Step 4 Click “Yes”

Entourage

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  • Step 1: Open the email
  • Step 2: Right-click the sender's email address
  • Step 3: Select “Add to Address Book” in the short-cut menu
  • Step 4: Verify the sender's contact details

Gmail

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  • Step 1: Open the email.
  • Step 2: Click on More Options in the upper right hand corner of the message.
  • Step 3: Click on “Add sender to contacts list” in the header of the email.
  • Step 4: A confirmation message will be displayed above the email.

Juno

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  • Step 1: From the mail screen, click on the “Address Book” tab.
  • Step 2: Insert the email address you would like to add.
  • Step 3: Click “Quick Add”

Mac Mail

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  • Step 1: Open the email
  • Step 2: Right-click the sender's email address
  • Step 3: Click “Add to contacts” in the short-cut menu
  • Step 4: Click “Save” and close

Microsoft Outlook Express 6+

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  • Step 1: Open the email
  • Step 2: Left-click the sender icon, or right click the sender's name
  • Step 3: Click “Add to contact”
  • Step 4: Click “Save” and close

Microsoft Outlook 2003

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  • Step 1: Open the email
  • Step 2: Select “Actions” on the toolbar
  • Step 3: Select “Junk Email” from the drop-down menu
  • Step 4: Select “Add sender to Safe Senders List”
  • Step 5: Verify that our contact information is correct and click “Ok”

Microsoft Outlook 2007

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  • Step 1: Open the email
  • Step 2: Click “Options” on the tools menu
  • Step 3: On the preferences tab, under email, click “Junk E-mail”
  • Step 4: Select “Safe Senders” or “Safe Recipients” tab and click “Add”
  • Step 5: Enter the email address of the contact and click “Ok”

Mozilla Thunderbird

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  • Step 1: Click the address book button
  • Step 2: Make sure the personal address book is highlighted
  • Step 3: Click the “New Card” button
  • Step 4: Under the contact tab, copy and paste our address and click “Ok”

MSN Hotmail (Classic)

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  • Step 1: Open the email.
  • Step 2: Click “Save Address” in the menu bar.
  • Step 3: Verify that our contact information is correct
  • Step 4: Click “Ok” on the next screen.

Window Live Hotmail

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  • Step 1: Open the email
  • Step 2: Click “Actions” and select “Not junk”

Yahoo! Mail

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  • Step 1: Open the email
  • Step 2: Select Options from the top menu > Mail Options > Settings > Add Filter.
  • Step 3: In the top row, labeled From Header, select contains from the pull down menu. Enter the address in the text box next to the pull down menu. You can either use info@tomatoink.com or add a "@" or "*" to the front of our email domain to allow all of our emails into your inbox.
  • Step 4: Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.
  • Step 5: Select the Add Filter button once again.