Contact Us


33268 Central Ave.
Union City, CA 94587
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We are available:

  • Phone Support: Mon - Fri, 6am-4pm PT
  • Live Chat: Mon - Fri, 6am-6pm PT  |  * Chatbot available 24/7

Call us:

  • Toll Free: 1-833-777-0127
  • Text : 510-296-3556 ( Text and data rates may apply )

Heavy Ink User?

For resellers or large volume purchase: Please call 1-833-777-0127 or fill out the online form here for our competitive price quote.

Live Chat

For an immediate response, we recommend that you use the Live Chat. Currently, our Chat Online.


For any assistance on existing orders or product information, fill out the contact form to create a new ticket. We strive to respond to all of our email messages within 24 hours, excluding holidays. For urgent requests, we suggest using live chat when the operator is online.

Send Us a Message

Fill out the form below, and our customer support team will get back to you in 1-2 business days.