The TomatoInk Way of Doing Business
TomatoInk is an eco-friendly, low-cost provider of ink and toner. By packaging ink in remanufactured cartridges, we pass along substantial savings both financial and environmental to you. Our products give the same vibrant, high-quality results you expect from the name brands but at prices up to 80% less! Combine that with our OneTreePlanted partnership, and you can print with ease knowing TomatoInk is thinking about you and the world you live in.
Save a little green, grow a little green.
Why TomatoInk? We've Got Reasons.
High Quality, Low Prices
By combining recycled cartridges and Internet-only selling, we can afford to give you a big break on your ink costs. We operate solely from our headquarters in the Bay Area of Northern California, saving you all the brick-and-mortar costs of the old ink shopping days while providing the latest ink and toner products that deliver superior results.
We Take into Account the WHOLE Cost
It would be easy to consider our use of recycled cartridges as a job well done, but we go a step further and look at the entire lifecycle of our products. The materials used to manufacture new cartridges come from the earth so we want to help replenish those resources. Every purchase at TomatoInk allows OneTreePlanted to plant one more tree in the United States and the Amazon.
Customer Success, Not Just Service
Unlike other companies, we actually like hearing from you! Any question you might have, be it about ink troubleshooting or your ink order status is another opportunity to get to know you. We're here to make your relationship with TomatoInk as successful as possible. Toll-free phone, live chat, online contact form we're here for you in any format you need.
Since 2003 we've earned eBay PowerSeller status and received more than 40,000 positive feedback from customers all over the United States. We're also a Google Trusted Store with a 4.6 rating.
1-Year Money-Back Guarantee
So sure are we that our cartridges are equal to the name brand options, we offer a 1-Year Money Back Guarantee on all of our ink cartridge products. Most of the TomatoInk stories go like this: you print, you're happy, you print again. BUT just in case you print and you're not 100% satisfied, you get your money back guaranteed. Try our risk-free approach and start saving money and the environment today.
You Receive Your Ink QUICKLY and CHEAPLY
There's no idling on our end. We almost always ship your order within 24 hours unless the ink is backordered. Tracking number, estimated delivery date, and all the other information you've come to know and expect from online shopping will be waiting in your inbox upon shipment. Plus, on any order over $50, we'll cover the shipping to anywhere in the contiguous United States. Under the $50 mark? Don't worry, it's only $3.99.
No Sales Tax (Unlike Your Local Store…)
All orders shipped outside of California don't carry any of that extra sales tax. That can be up to another 10% off your old store's prices! For those in California, don't worry — you can still benefit from our rock-bottom prices; the state just makes us tack on the sales tax (10% in Albany, Hayward, San Leandro, and Union City. 9.5% in Alameda County. 7.5% everywhere else).
You've come to expect a safe shopping experience online and TomatoInk gives you just that. Protected with the standard 128-bit SSL encryption and PCI/CISP compliant, all your payment and personal information stays between you and us. If you want, you can save it on our protected site for future purchases, or we can delete it immediately after you order.
What's more is that we think of our customers as friends new and old, not pieces of data we can sell to third parties. That's why our relationship with you stays private, and our customer database will always remain confidential.
Because we care about security just as much as prices and the environment, we also have our store tested every day by McAfee, a reputable Internet security service. Consider yourself protected.
Shipping, Return and Payment
Please refer to our shipping policy for details.
We accept major credit cards (MasterCard, Visa, American Express and Discover), and PayPal only. All of our credit card transactions will be processed by PayPal. For security purpose, we only ship to the billing address on the credit card. If you would like to ship to a different address, please contact your credit card company for authorization by calling the toll-free number on the back of your credit card. For PayPal payments, we only accept payment from verified US account and ship to confirmed shipping address. Prices of all products are in USD.
All of our products are covered by 1-Year Money Back Guarantee. Please refer to our return procedures for our return policy.
We may hold your order due to one or more of the following reasons:
- Incorrect/suspicious credit card or payment information.
- The billing address does not match any address filed at your credit card company.
- The transaction is declined by your credit card company.
- The shipping address at your PayPal account is not confirmed. For information on how to confirm your address, please call 1-888-221-1161 or visit the PayPal Help Center.
We will contact you for any on-hold order for verification within 24 business hours. However, we reserve the right to cancel any order that we are unable to verify or process.
Agreement and Disclaimer
Sales Policy Agreement
By placing an order at TomatoInk, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at TomatoInk, a customer has agreed to the total dollar amount of the sale, and authorized TomatoInk to collect payment via the payment method the customer specified. TomatoInk reserves the right to make changes to this site and these terms and conditions at any time.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TomatoInk AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
TomatoInk attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, TomatoInk shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the printing industry's fast pace, reviews can become outdated and should not be considered a substitute for doing on your own research.