How can we help you?

Home
Help Center
Troubleshoot
Toner Cartridge Troubleshooting
Current: How to reset the new drum unit

How to reset the new drum unit

Make sure to reset the drum unit when you install a new one into the printer, referring to your printer manual for details. You may see an error message if the new drum unit is not reset properly. If you need to speak to our customer service staff, call us at 1-833-777-0127. We are available from 6 a.m. to 4 p.m. PT Mondays through Fridays.

Create an Account

You're only a few seconds away from personalized shopping, speedy orders, and huge savings.

First Name * Please input your First name Names can only contain letters, spaces, apostrophes, and hyphens.

Last Name * Please input your Last name Names can only contain letters, spaces, apostrophes, and hyphens.

Email * Please input your valid email. E.g. example@mail.com

Password * Minimum of 6 characters, with at least one uppercase, one lowercase, one number, and one special character or symbol(e.g., ! @ # ?).

Password is required Please input your valid password

Password has to match.

Sign me up to receive exclusive email offers.

Don't worry. Your email address is never shared or sold. See our Privacy Policy for details.

By creating an account, you agree to our Terms and Conditions.

Already have an account?

How can we help you?

How to reset the new drum unit

Related Articles: