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Non-recognition message for HP 932XL/933XL/950XL/951XL cartridges
Select Setup by pressing the right arrow on the printer's control panel.
Then click Cartridge Chip Information under Preferences .
To turn off the usage information collection, tap OK .
If you need to speak to our customer service staff, call us at 1-833-786-1266. We are available from 6 a.m. to 6 p.m. PT Mondays through Fridays.
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