How can we help you?

Home
Help Center
Troubleshoot
Ink Cartridge Troubleshooting
Current: The cartridge I received has a different shape (bigger/smaller).

The cartridge I received has a different shape (bigger/smaller).

Even though the shape of our compatible cartridges isn't precisely the same as that of the original equipment manufacturer (OEM) cartridges, you won't have any trouble installing them in your printer as long as you have ordered the correct printer ink for it.

If you need to speak to our customer service staff, call us at 1-833-777-0127. We are available from 6 a.m. to 4 p.m. PT Mondays through Fridays.

Create an Account

You're only a few seconds away from personalized shopping, speedy orders, and huge savings.

First Name * Please input your First name

Last Name * Please input your Last name

Email * Please input your valid email. E.g. example@mail.com

Password * Minimum of 6 characters, with at least one uppercase, one lowercase, one number, and one special character or symbol(e.g., ! @ # ?).

Password is required Please input your valid password

Password has to match.

Sign me up to receive exclusive email offers.

Don't worry. Your email address is never shared or sold. See our Privacy Policy for details.

By creating an account, you agree to our Terms and Conditions.

Already have an account?

How can we help you?

The cartridge I received has a different shape (bigger/smaller).

Related Articles: